Comfort. Reliability. Value.Make the most of every call. The EncorePro 300 Series, contact center headsets, are good for workers, callers, and your bottom line. Long-lasting comfort. Total reliability. Noise canceling so customers hear clearly. And exceptional value.
Technical specifications
Performance
| Product type | Headset |
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| Wearing style | Head-band |
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| Recommended usage | Office/Call center |
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| Headset type | Monaural |
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| Product colour | Black |
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| Operating keys | Answer/end call, Mute, Volume +, Volume - |
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| Colour name | Black |
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| Volume control | Button |
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| Control unit type | In-line control unit |
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| Control type | Buttons |
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| Cable length | 2.19 m |
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| Cable colour | Black |
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| LED indicators | Mute |
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| Signal-to-Noise Ratio (SNR) | 53 dB |
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| Hearing protection technologies | SoundGuard DIGITAL |
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| Country of origin | Mexico |
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Ports & interfaces
| Connectivity technology | Wired |
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| USB connectivity | Yes |
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| USB connector | USB Type-C |
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Headphones
| Ear coupling | Supraaural |
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| Impedance | 32 Ω |
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| Driver unit | 5.6 mm |
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Microphone
| Microphone type | Boom |
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| Microphone frequency | 35 - 21000 Hz |
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| Microphone sensitivity | -38 dB |
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| Microphone direction type | Omnidirectional |
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| Number of microphones | 1 |
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System requirements
| Windows operating systems supported | Windows 10, Windows 11 |
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| Mac operating systems supported | MacOS |
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Sustainability
| Sustainability compliance | Yes |
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| Sustainability certificates | TCO |
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Weight & dimensions
| Width | 111 mm |
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| Depth | 149 mm |
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| Height | 67 mm |
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| Weight | 70 g |
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Technical details
| Pallet dimensions (W x D x H) | 1016 x 1219 x 1715 mm |
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| General Product Safety Regulation (GPSR) URL | https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf |
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Certificates
| Compliance certificates | CE |
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